Managing Hours & Files

If your organization uses captioning or translation services, you can track usage and review requests: 

  1. Go to Administrator Tools > Caption Requests. 
  2. View: 
    • Caption hours purchased, used, and remaining 
    • Video titles, caption types, languages, and request/completion dates 
  3. Export data as CSV, Excel, or PDF for reporting. 
Success

Videos using purchased captioning hours are processed with priority, so they’ll complete faster than standard captions.

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